About Chamomile Care
Chamomile Care is more than just an independent home care agency – we're a lifeline for families in Abingdon, Oxford, Didcot, Wallingford, WItney, and the surrounding areas. With over 40 years of experience, we've built a reputation for delivering compassionate, reliable, and personalised care. From assisting with daily tasks to providing companionship and specialised support, our team is dedicated to enhancing the quality of life for every client. Fully accredited and recognised as a CQC 'Outstanding' provider in the caring category and 'Good' ratings in safety, effectiveness, responsiveness, and leadership, we're here to make a difference. If you would like to explore how we can support you, or your loved one, then let's start the conversation today. Whether it's personal care, medication management, or companionship, we're here to offer peace of mind. Let us show you how our care can make a difference – call us today.
What We Offer
I highly rate Chamomile Care; excellent service from start to finish. The first time I have had to use a care agency, I found them friendly and professional, and nothing was too much trouble. The care manager found me a lovely carer; we got on so well it was like having a family member care for me. I would recommend this company to my friends and loved ones.
Our Unique Qualities
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CQC 'outstanding' In Caring: Recognised for exceptional care quality.
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Oxford Living Wage Employer: Supporting our dedicated team.
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Fully Accredited: ISO 9001:2000 and more.
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Tailored Care Plans: Personalised to meet individual needs.
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Compassionate Team: DBS-checked and fully trained staff.
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Award-Winning Service: E2 Media Award of Excellence recipient.
Get in touch now to discuss your needs.
Professional Affiliations
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Dementia Friends
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Leadership for Health and Social Care and Children and Young People's Services (England), Level 5 Diploma (Skillsfirst Awards Ltd)
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Oxfordshire Association of Care Providers
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Health and Social Care (Adults) for England, Level 5 Diploma (City and Guilds of London Institute)
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ISO 9001:2000 Accreditation - 366392021
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E2 Media - Award of Excellence - August 2025
Meet Mike Ackers
With more than 13 years’ experience in adult social care, Chamomile Care’s founder entered the sector following a significant and deliberate career change. Originally trained in electronics and communications engineering in the 1980s, he qualified to operate and maintain ship's radio stations and served as a Radio Officer in the Merchant Navy.
After coming ashore, his career included technical roles maintaining bank dealing-room systems and office machinery, before progressing into a long-standing position with the Ministry of Defence. Over a 22-year period, he worked as both a civil servant and consultant, concluding his MoD career at RAF Brize Norton. This background fostered a strong understanding of governance, accountability, and the importance of clear operational standards.
Although an early ambition to pursue medical training could not be realised due to personal circumstances, a later opportunity to move into social care proved transformational. Since entering the sector, he has found adult social care to be both professionally and personally rewarding, supporting individuals with diverse needs while upholding dignity, safety, and independence.
Experience gained within the MoD has translated directly into care delivery, particularly in relation to quality assurance, compliance, and consistency. High standards are expected not only in the care provided to clients, but also in the training, professionalism, and support offered to Care Workers.
Chamomile Care was established in response to concerns about care quality observed elsewhere in the sector, with a clear commitment to doing things better. Alongside hands-on experience, the founder holds both Level 3 and Level 5 Diplomas in Health and Social Care, reinforcing a strong theoretical and regulatory foundation.
Training and workforce development remain central to the organisation’s ethos, reflecting a philosophy often attributed to Richard Branson: “Train people well enough so they can leave, treat them well enough so they don’t.”
Today, 87% of Chamomile Care’s Care Workers are either undertaking or already hold a Level 3 qualification, 92% have been with the organisation for more than two years, and 25% for over four years, figures that significantly exceed sector averages. The organisation is also a proud Oxford Living Wage employer, reflecting its commitment to fair pay, staff wellbeing, and sustainable, high-quality home care across Oxfordshire.
How to Arrange Home Care with Us
1 – Speak To Our Team
We take time to understand your care needs, answer questions, and liaise with Oxfordshire County Council, GPs, social workers, and nurses.
2 – Book A Free Consultation
Our team visits you for a no-cost home care assessment, ensuring the plan fits the individual’s lifestyle without rushing the process.
3 – Review The Care Plan
Once a start date is agreed, we refine the plan, arrange introductory Care Worker visits, and ensure all staff are Enhanced DBS-checked and fully trained.
4 – Begin Care At Home
Care starts with ongoing support, regular reviews, and tech-enabled scheduling so visits aren’t missed, giving families peace of mind.
Why Choose Us?
Quality Service
We deliver consistently reliable care that meets high standards, ensuring every client receives attentive, professional, and effective support tailored to their individual needs.
DBS-Checked
All team members have undergone enhanced Disclosure and Barring Service checks, providing assurance of their suitability and safeguarding the wellbeing of vulnerable clients.
Fully Trained Staff
Our carers complete comprehensive training programmes, equipping them with the skills and knowledge to provide safe, confident, and compassionate care in a variety of situations.
